Service philosophy
> Customer-centric and Market-oriented, think about what the customer thinks, concern about what the customer concerns, solve the customer's problems, attentive service, sincere service, long-term service, share results and experience.
Service hotline
> 7 × 24 service hotline: +86-731-89909918
Logistics resources
> cooperate with many famous logistics companies such as DHL, FedEx & SF Express to ensure fast delivery, fast response and low cost.
Customer feedback
> Remote technical support within 1 hour response, door-to-door technical service within 24 hours.
Training policy
> regularly training for key customers and dealers on product marketing, operation and use.
Team support
> The company has a R & D team with professors and PhDs as the core team member, long time experience in sales and technical service. provide complete & professional technical support.
Process control
> Pre sales: strictly control the production process, make good use of the company's testing facilities and radar automation production line.
On sale: remote technical support and fast online service.
After sales: cherish customer's suggestions.
